Email Marketing that
educates. informs. converts. builds community. sells. doesn’t break. works on all devices. pushes the boundaries.
Email Marketing that
educates. informs. converts.
— SWEETENING INBOXES SINCE 2006
Email marketing audit
Ecommerce email marketing
Full-service email marketing
Newsletters
Email design – PSD to HTML
Sign-up form optimisation
Event email invitations
Email surveys
Become an email expert. Get short insights every 2 weeks to help you level up your email game.
Our clients
We help
inhouse marketing teams // brand managers // internal communications // agencies
Key email marketing partners: Our clients’ success stories are a testament to our dedication and expertise and our ability to consistently deliver exceptional results.
Email marketing partners: From newsletter strategy and event invitation management we are committed to excellence and helping make each campaign a success.
Increased in-house efficiencies: We create robust email templates baked into MailChimp enabling marketing teams to build on-brand campaigns quickly.
18 years of proven excellence with prestigious clients: Cantaloupe has earned its stellar reputation as South Africa’s email marketing agency of choice.
Outsourced services and platform support: Our clients depend on our expertise to identify and install suitable email sending platforms and drive their email marketing programs.
Long-term clients: Cantaloupe has evolved into South Africa’s Can-Do email marketing experts shaping the South African landscape.
Email production heavyweights: the creation of versatile email template frameworks with our custom IP enables our team to create on-brand email campaigns, quickly.
Increased in-house efficiencies: We create robust email templates baked into MailChimp enabling marketing teams to build on-brand campaigns quickly.
Platforms that we use
What our clients say
The Cantaloupe team helped me think through my email marketing strategy, define my look & feel, critique content and tone, and share insight gained from reporting.
Mike Stopforth | Digital transformation leader at 48 Hours and Beyond Binary
The level of template customisation that was possible with Cantaloupe really helped us. Anyone in our team is able to use the template and create email communications.
Somie Emma-Iwuoha | Digital marketing specialist at Riscura
Professional design and appearance – we are building a brand and had the opportunity to ensure guidelines and professionalism were critical.
Janet Larsen | Communication, integration and special projects at The Bud Group
Don’t give it a second thought. Just use Cantaloupe. You won’t regret it.
Elisheva Gilbert | Chief Marketing Officer & Head of Small Business at Sasfin
Frequently
Answered
Questions
placholder
I am planning an event and need an email event invitation – do you do these?
Yes, we do! The user experience of your email invitation will make or break your event attendance. Lucky, we have created hundreds of these that have driven many successful events.
I have a design and I need it converted to email code. Do you do this?
Yes, we do! See this is where our production team pack a punch. Designing and coding for email isn’t the same coding for websites. Thanks to our wealth of experience, we’re able to transform out of the ordinary designs into best practice HTML email.
I know how to do email marketing but what I really need is a robust template that I can use myself. Can you do that?
Template frameworks help you get important communications out 40% faster, and (very important) consistently on-brand. We build these templates for various email sending platforms and can maintain these for you so they continue to work when email inbox providers like Gmail, Apple, Outlook etc make a change that could break your email’s layout.
People say they aren’t receiving our emails. What could the problem be?
A few things could be the issue here. It could be a delivery issue meaning that your domain is backlisted or not set up correctly to send bulk email. If you suspect something is not right let us have a look for you. We’ll do a spot check and let you know. Aside from this your mail delivery could be completely fine and people just don’t remember seeing them. In that case let’s work with you to increase brand recognition and email engagement.
We want to do a newsletter where do we start?
This is a great question! Here is the short of it: identify your ideal audience members, know their interests and challenges, and organise the content you can share with them that speaks to these interest and challenges. Then package this in your newsletter. Branding and design are important for user experience, as is tone of voice. Then do this consistently to build relationships. This is a very simplified version of how to start. You can get more here.
Why do our emails break / our emails are breaking in Outlook – how can we fix this?
There are loads of inbox service providers, examples are Outlook, Gmail, Apple Mail, Yahoo. These are also called email clients. In addition, there are versions of email clients for desktop, mobile, browser based, and older versions too. They are all a little different and HTML email needs to be coded to render correctly. That’s a lot of variation to build for in email code. Fortunately email developers create code to work regardless of the inbox.
Frequently
Answered
Questions
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